QA/QC Manager

Summary

The QA/QC Manager assists in the direction of all site quality assurance and quality control activities.  Serves as a technical specialist in one of more areas.  Assists in defining inspection processes and certifying co-workers who perform inspections and manages the inspection staff.  Typically Certified as Inspector Level II or III in various disciplines.

Roles and Responsibilities

The QA/QC Manager will perform the following duties in a safe, productive, and effective manner:

• Assign staff according to QA/QC needs including inspections and audits.  May supervise QC Level I, II, or III inspectors 
• Oversees applicable quality assurance documentation generated, assembled, and maintained for a specific project
• Ensures all records are reviewed for legibility, completeness, traceability to the item, and conformance to specified acceptance standards
• Assists in defining inspection processes and certifying co-workers who perform inspections
• Assists in development and implementation of Company/Project QA/QC program in accordance with owner and/or regulatory requirements including the preparation of manuals, standards, procedures, developing training programs
• Directs qualified inspection and test personnel to perform their applicable quality-related activities
• Reviews and approves test controls and test results.   Perform vendor inspections and witness tests as required
• Conducts inspections, audits, etc. to ensure company-wide compliance with quality and safety programs.  Identify any violations and institute corrective measures as required 
• Conducts internal and/or supplier/subcontractor audits and surveillances.  Verifies that the items received conform to the acceptance criteria required by the contract
• Assigns staff according to QA/QC needs including inspections and audits.  May supervise QC Level I, II, or III inspectors 
• Oversees applicable quality assurance documentation generated, assembled, and maintained for a specific project
• Ensures all records are reviewed for legibility, completeness, traceability to the item, and conformance to specified acceptance standards
• Assists in defining inspection processes and certifying co-workers who perform inspections
• Assists in development and implementation of Company/Project QA/QC program in accordance with owner and/or regulatory requirements including the preparation of manuals, standards, procedures, developing training programs
• Directs qualified inspection and test personnel to perform their applicable quality-related activities
• Reviews and approves test controls and test results.   Perform vendor inspections and witness tests as required
• Conducts inspections, audits, etc. to ensure company-wide compliance with quality and safety programs.  Identify any violations and institute corrective measures as required 
• Conducts internal and/or supplier/subcontractor audits and surveillances.  Verifies that the items received conform to the acceptance criteria required by the contract
• Documents and facilitates corrections of non-conformances
• Provides guidance, direction, coaching, and support to direct reports to maximize individual and overall department performance.  Ensures support managers within area of responsibility also provide guidance, direction, etc. to their direct reports  
  • Responsible for holding timely performance appraisals and progress reviews
  • Assists direct reports and staff in developing short and long-term goals that align with department and Company mission and strategy
  • Ensures direct reports and staff receive appropriate training that aligns with career development plans.  Training may be remedial, “maintenance”, or geared to promotion
• Conducts department staff meetings and participates in developing initiatives, goals, objectives, systems, policies, and procedures 
• Collaborates with HR to ensure compliance with all employment laws, labor laws, and related Company policies; may be responsible for conducting training or coordinating workshops related to such compliance
   

Requirements

• Bachelor’s degree in an engineering, scientific, or construction-related discipline from an accredited college or university and 6 years’ related experience and/or training; or equivalent combination of education and experience
• Knowledge of construction practices (i.e., formwork, rebar, concrete placing, etc.)
• Quality assurance-related experience preferably in the nuclear power industry (DOE/DOD facilities)
• Quality inspector experience
• Demonstrated skill and knowledge with applicable quality codes and standards and preferably NRC regulations
• Proficiency in Microsoft software programs such as Word, Excel, and PowerPoint
• Proficiency in SharePoint/FileNet and Blue Beam software programs

The following competencies are needed to successfully perform this job:

• Ability to read, analyze, and interpret general business documents, technical procedures and government regulations, codes and standards
• Ability to write coherent reports, business correspondence, and procedures  
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Ability to understand, customize and modify spreadsheets.
• Good listening skills
• Ability to apply concepts such as fractions, percentages, ratios, proportions, geometry, trigonometry and interpolation to practical situations
• Ability to direct work and evaluate strengths and weaknesses of co-workers
• Ability to work in a team environment
• Ability to be assertive and persuasive 
• Ability to define problems, gather data, establish facts, and draw valid conclusions