Corporate Travel & Credit Card Program Administrator

Summary

The Corporate Travel & Credit Card Program Administrator  is responsible for overseeing all aspects of corporate travel coordination and credit card program management. S/he  ensures seamless travel arrangements for co-workers, maintains cost-effective travel programs in collaboration with vendors, and manages the company’s corporate credit card systems, including support, reconciliation, and compliance tracking

Roles and Responsibilities

• Serves as the primary point of contact for all travel-related coordination, support, and vendor engagement
• Monitors and responds to travel inquiries from the business operations 
• Communicates with Regional Travel Admins on process updates,  issues, etc. 
• Collaborates regularly with the AAA Travel Account Manager to ensure consistent service and program alignment
• Meets quarterly with travel vendor representatives and AAA to review performance and spending
• Works with AAA to negotiate discounted hotel programs for long-term jobsites
• Reviews weekly reports sent from National/Enterprise and remove termed employees from Direct Bill accounts
• Updates job and personnel records in Concur daily to maintain accurate travel profiles
• Reviews and acts on the monthly Unused Ticket Report provided by AAA
• Processes the monthly Conferma report and coordinate data sharing with IT and Job Cost teams
• Participates in and support the implementation of new Travel & Expense systems, including testing, training, and post-launch issue resolution
• Administers the corporate credit card program for cardholders, including:
  • Issuance of new cards to employees
  • Cancellation of cards for terminated employees
  • Adjustments to credit limits as required
• Serves as the liaison for employee credit card inquiries and issue resolution
• Prints and forwards monthly banking credit card statements to designated personnel for reconciliation of tax-related payments
• Coordinates with Treasury and the banking institution to establish new administrator access

Requirements

• High School Diploma or equivalent certification and four years of clerical/administrative related experience
• Experience with Concur and T&E system is required
• Experience with corporate travel and credit cards is a plus 
• Proficient in Microsoft software programs such as Word and Excel; must possess advanced skills in Excel, i.e. able to use pivot tables and formulas
• Excellent communication and customer service skills

The following competencies are needed to successfully perform this job:

• Ability to read, to analyze, and to interpret business-related periodicals, journals, technical procedures, and governmental regulations 
• Ability to apply this data to the Baker “family of companies”
• Ability to prepare and write routine correspondence
• Ability to present materials including responding to managers, clients, customers, and co-worker inquiries
• Ability to calculate mathematical figures such as addition, subtraction, multiplication, and division
• Ability to apply concepts such as fractions, percentages, and proportions to practical situations
• Ability to solve practical problems and deal with a variety of variables in situations where standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form
• Ability to prioritize and meet deadlines
• Strong organizational skills with the ability to manage multiple priorities effectively