Risk Coordinator II

Summary

The Risk Coordinator II is responsible for performing tasks required for effective implementation of risk management, insurance, claims and CIP policies and procedures. The Risk Coordinator II assists the Director of Risk Management with negotiating policies. Collaborates with other colleagues in the Risk Department to mitigate risks related to safety, workers comp and other business-related functions.

Roles and Responsibilities

• Prepares CIP enrollment forms for the Baker Family of Companies and ensures receipt of confirmation of enrollment 
  • Negotiates insurance cost calculations with CIP Insurance Brokers
  • Maintains worksheets and related documentation necessary for calculating CIP credits for the department’s use
  • Annually (per policy year), submits and negotiates rate structure for Turner CIPs
  • Ensures proper receipt, physical storage, and maintenance of CIP policy documents and related information in CIP database
• Assists with client insurance certificate documentation, ordering system, and assists others to obtain and process special requests and approvals 
  • Makes judgment calls whether to issue renewals and what coverages to provide after review of contract
• Reviews subcontractor certificates for accuracy and communicates with subcontractors, insurance agents and project personnel until they are compliant.
  • Makes judgment calls on waiving insurance requirements 
  • Provides reasons for acceptance or denial to Director of Risk Management 
  • Reviews and modifies correspondence of Administrative Assistant’s correspondence to Subcontractors, insurance agents and project personnel
• Proactively participates in the accident and incident reporting process by reviewing initial accident reports via fax, e-mail, and telephone. Reviews claims for accuracy, communicates corrections, follows established procedures, maintains electronic files, inputs information into the appropriate claims system, follows to ensure prompt reporting of claims to third party vendor, and obtains clarification if required 
  • Provides direction to adjusters in claims processing through settlement 
  • Discusses work status of co-workers with medical providers pushing for return-to-work restrictions regarding WC claims
  • Assists in the investigation of WC, GL, Auto and property damage claims, files workers compensation documentation 
  • Reviews wage statements for W/C claims for accuracy
  • Reviews medical only workers’ compensation claims for closure
  • Assists in the adjustment of small Auto and GL claims from submission to completion with TPA.
  • Reviews claims with reserves under $10,000 with adjusters for status or recommend closure if necessary
• Assists in gathering and preparation of renewal insurance applications and exhibits
• Responsible for the administration of a Risk document library for common documents such as manuals, policies, procedures, and forms and work with users in cataloging, depositing, obtaining, and retrieving, required information from the library 
• Prepares and distributes documentation for weekly Accident Recordkeeping Committee Meeting and maintains Accident Recordkeeping Accident Log 
• Subject matter expert on Origami. This includes providing user access, creation of forms/reports, incident reporting and the access, creation of forms/reports, incident reporting and the certificate tracking module

Requirements

• Associate degree and four years related experience and/or training; or equivalent combination of education and experience
• Experience with handling diverse individually assigned project work plus filing, scanning, and copy work
• Experience providing internal and external customers with information
• Knowledge of Spanish a plus
• Proficiency in Microsoft software programs such as Word, Excel, and PowerPoint

• Ability to create reports, business correspondence, and procedures. 
• Ability to read and comprehend instructions, correspondence, and memos
• Strong writing skills
• Working proficiency with computers and Microsoft software programs such as Word, Excel, and PowerPoint
• Ability to calculate mathematical figures using addition, subtraction, multiplication, and division
• Apply concepts such as fractions, percentages, and ratios to practical situations
• Ability to respond to questions from managers, clients, customers, and co-workers
• Must possess strong customer service skills
• Must be able to follow directions from others
• Good listening skills
• Must be able to negotiate
• Good organizational skills
• Ability to solve both practical problems that arise routinely as well as deal with unique issues that require analysis and judgment
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule formats
• Ability to define problems, collect information, establish facts, and draw valid conclusions 
• Ability to perform multiple tasks and multiple responsibilities